MeridianLink Collect

An easy and efficient way to manage the collection process

Gets Delinquencies Under Control

MeridianLink® Collect helps you easily and efficiently manage your delinquencies using a cloud-based debt collection software that provides unmatched benefits with a sleek user interface that delivers the ultimate user experience. It’s so simple, everyone on your team can be trained to set up and manage it.

MeridianLink Collect not only replaces tedious workflows of the past with increased automation, sophisticated analytics, and easy-to-use functionality, it also evolves with your financial institution’s operations and goals. 

Features

Custom Queues

Efficiently manage collections processes with easy to set up workflows.

Custom Reporting

Use the robust list of preformatted reports or create custom reports that fit the needs of your financial institution.

Dashboard

Dynamic snapshots show the total collection process at a high level and down to the individual tasks.

Partner Integrations

Seamlessly integrate and support payments, insurance, repossession, and other important tools.

Core Activity Visibility

Instantly view consumer or loan information in your core system.

Payment Scan

Real-time payment tracking creates less friction and improves the collection process for staff and consumers.

Benefits

Immediate Productivity

Because our solution is cloud-based, there’s no complicated software to install. There is never a need to download, upgrade or worry about being on the latest version. This eliminates the need for expensive technology equipment or specialized staff to manage it. You can easily automate manual processes so you can spend your time recovering more money.

Comprehensive Integration for Full Control

MeridianLink Collect seamlessly integrates with MeridianLink® Consumer and MeridianLink® Insight, breaking down operational barriers for your financial institution. MeridianLink Collect’s powerful engine is further enhanced with these integrations, empowering transparency and efficiency within your operations. From viewing all submitted applications to predicting debt repayment likelihood, demonstrating trends and risk strategies, and tracking collector productivity, MeridianLink Collect can give your consumers and collection specialists an improved experience—even during unpleasant circumstances.

Dedicated Support and Training Resources

MeridianLink Collect’s intuitive design and functionality make for a straight-forward training process. The combination of friendly trainers and comprehensive how-to guides in the MeridianLink Collect Knowledge Base ensures your team is fully supported. After the implementation, our highly trained support experts are always available to help with any issues with your debt collection software through chat, email, and phone.

Resources

Your Data-Powered Collections Solution

MeridianLink Collect eBook

MeridianLink Collect is a cloud-based collections solution designed to help financial institutions efficiently manage delinquent accounts. It replaces manual, time-consuming processes with automation and sophisticated analytics, enabling collections teams to prioritize accounts, streamline workflows, and make informed decisions. Features like customizable workflows, real-time dashboards, and automated task management allow for better risk and compliance management, improved engagement, and optimized resource allocation. By integrating seamlessly with existing systems, MeridianLink Collect enhances efficiency and transparency, helping financial institutions recover debts more effectively. 

MeridianLink Collect enhances delinquency management with an intuitive interface, real-time dashboards, and customizable work queues. It allows teams to track collector productivity and case performance, providing clear visibility into activities and outcomes. This helps optimize workflows, improve efficiency, and adapt collection strategies to evolving consumer needs. 

Yes, MeridianLink Collect can automate collections workflows and task assignments

MeridianLink Collect stands out with seamless integration across MeridianLink’s consumer, account, and loan origination systems, providing real-time data for greater transparency and efficiency. Its powerful platform combines machine learning for predictive collection scoring, built-in compliance features, workflow management, and performance tracking. Designed for ease of use with modern, cloud-based technology and 24/7 support, it delivers a superior experience for both collections teams and consumers. 

Yes, MeridianLink Collect helps personalize outreach by analyzing consumer behavior to improve engagement strategies. It streamlines communications through outbound calls, SMS, and email, ensuring timely and relevant contact with borrowers. 

MeridianLink Collect uses advanced analytics and machine learning to identify high-risk accounts and predict collection outcomes. Teams can customize work queues, reports, and dashboards to focus efforts on priority accounts, optimize resource allocation, and adapt collection strategies based on evolving consumer needs. 

Both. MeridianLink Collect is designed for credit unions and banks looking to enhance the efficiency and experience of management collections.

MeridianLink Collect boosts recovery rates and efficiency through intuitive, easy-to-learn design and automated workflows tailored to your institution’s needs. Its cloud-based platform requires no software installation or upgrades, reducing IT overhead and costs. By automating manual tasks, collections teams can focus more on recovering accounts and less on administrative work. 

MeridianLink provides training and support options tailored to your needs. From onboarding to guided setup and continuous optimization support, we offer the tools and expertise you need to fully leverage our solutions for ongoing success.

Let’s talk — whether you’re in the preliminary stages of research or looking for detailed answers that may require a demo, our team is always available to discuss your options and how we can help.