When national and local governments enacted regulations to support consumers affected by COVID-19, debt collectors across the country were forced to take a second look at their collection practices. Starting in March 2020, collection managers faced new laws that required process changes, and on top of that, they had to figure out how to manage their processes while also managing a remote workforce. Changes, however, bring opportunities to improve.
Now is a perfect time to review new technologies surrounding the collection processes to ensure you are optimized for the most efficient and user-friendly experiences.
Immediate Productivity in MeridianLink Collect (formerly known as XpressCollect®)
Sign-in to your portal and see what’s planned for the day using a tailored dashboard. Then, start collecting. Our solution is specifically designed around the user experience, making it easier than ever. Teams will spend less time training, which provides more opportunities to engage with consumers. In turn, this translates to more resources saved, and more money recovered.
Software As A Service (SaaS) is more than just features and functionality, it is a service that offers a dynamic, and ongoing partnership. You need a partner that constantly innovates and knows how to provide the type of service you need to compete and grow. We’d be pleased to help you get there.