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Instant decisioning and automation, how do I love thee? Let me count the ways.
I love thee for the speed and accuracy and ease
With which my application is processed.
I love thee for the level of everyday
Paperwork that thine digital interface reduces to swift, pre-populated data entry.
And, when life chooses, I shall but love thee even better the next time I need to apply for a loan.
Dear Diary,
We got a new car! Finally, our family has space for car seats and a full load of groceries. And do you want to know the best part? Applying for our vehicle loan was as quick and easy as cranking that car up for the first time. Ok, so here’s what happened:
Yesterday after taking the kids to school, I stopped by our bank to drop off a check and began chatting with Casey, the branch manager. She asked when we were going to go ahead and get that new car we’d been talking about for months — the new car that, even mere days beforehand, felt just out of reach due to high interest rates and mountains of paperwork. Saving money and saving time? Yeah, right. I thought that you were lucky if you managed to save in one of those areas, let alone save in both.
Not to mention that the last time we bought a new car, we definitely didn’t get a great deal on it. The whole process is just such an inconvenience. Or so we thought.
Casey stopped me as I was explaining these barriers to car ownership. She said that we could secure a competitive loan through the bank and promised that the approval process would be quick and painless. I thought, “Sure, I’ve heard that one before,” but decided to humor her and grab a pen from the desk in preparation for the paperwork I’d surely have to wade through.
Then, something unexpected happened: She gently took the pen out of my hand and replaced it with a tablet. “Actually, we use a digital application,” Casey said. “No need to warm up your wrist to write down your information multiple times!”
She was right. This was the easiest application process I’ve ever experienced. I began inputting our information, and right away, so much of that information pre-populated from our existing accounts! I barely had to lift a finger. With the press of a button, our information was confirmed, and I was immediately presented with rate options and a breakdown of our payments.
“Advanced automation and instant decisioning — that’s the power of a digital application process. It’s pretty convenient, isn’t it?” Casey remarked as I stood there, shocked at the results. We could afford the new car, after all!
I hit ‘Apply’ and was almost instantly approved. I called my partner to let them know the good news, and then I rushed over to the dealership to trade in the old car and upgrade to our brand-new dream car.
I never imagined applying for a vehicle loan could be so fast and simple. Within a matter of hours, I went from applying for a loan to having the keys in hand — without any buyer’s remorse in sight, since I knew that we had gotten the best deal we could possibly get.
I’m so thankful for a banker who knows my family so well and can use technology to help us reach our milestones. In fact, this whole process inspired me to write a little poem expressing my joy and gratitude. Check it out at the top of this entry! I’ll never settle for paper-heavy applications, long wait times, and unsatisfactory rates again. Quick, accurate service with a personal touch from the bank that knows me best is the only experience I’ll accept from now on.
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