Product Innovation Snapshot
Clearing the path to yes
At MeridianLink®, we’re committed to driving innovation that empowers your financial institution to work smarter, move faster, and grow stronger. Every enhancement we deliver is guided by four key themes, each designed to help you operate more efficiently, engage consumers more meaningfully, and stay ahead in a rapidly evolving market.
Release highlights
Every loan and new account has a path to approval, but that path isn’t always straightforward. Our latest product enhancements simplify and accelerate that journey—helping customers reduce friction, automate complex processes, and leverage the power of AI and data to improve the experience, strengthen relationships, and support new growth opportunities.
Introducing MeridianLink Intelligence
Headlining this release is MeridianLink Intelligence, embedded AI within the MeridianLink® One platform. Unlike point solutions that address isolated steps, Millie operates across the full lending lifecycle through role-based AI agents that execute tasks within existing workflows.
The first release under this new capability will be Doc Agent for MeridianLink® Mortgage. Designed to address one of the most persistent bottlenecks in lending, Doc Agent streamlines document collection, review, and processing by:
- Translating underwriting conditions into clear, borrower-ready requests
- Pre-screening documents for quality, completeness, and relevance upon submission
- Extracting and validating key data directly into the loan application
- Delivering immediate accept/reject feedback to reduce back-and-forth
This transforms document workflows into a structured, intelligent process, so mortgage teams benefit from fewer manual touchpoints, reduced rework, and faster progression from submission to decision.
To learn more about MeridianLink Intelligence and stay up to date on our AI agent releases, click here.
Your future delivered through four key strategies
Expand your reach and drive growth with a streamlined, fully digital account opening and loan application experience.
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Product |
Release |
Description |
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|---|---|---|---|
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Access |
Zip Code Field of Membership Eligibility Access |
Automatically validate applicant ZIP codes against approved lists to quickly determine eligibility. |
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Access |
Prefill for MeridianLink Access |
Instantly verify identity, prefill personal data, and accelerate transactions—enhancing security while reducing fraud. |
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Insight/Engage |
Share of Wallet Enhancements |
New automation of imported data and connectivity between Insight and Engage to increase efficiency with targeting seed and campaign creation. |
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MCL |
Robust EPC Credit Integration |
This integration delivers the full power of Mortgage Credit Link— including supplement and rescore ordering, credit analysis, and consumer letters—seamlessly within Encompass |
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Mortgage Access |
MeridianLink Mortgage Loan Template Management |
Allows admins within Mortgage Access to define and manage MeridianLink Mortgage loan templates used during syncing. |
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Deliver tailored products and experiences that build stronger, lasting relationships with your customers and members.
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Product |
Release |
Description |
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|---|---|---|---|
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Access |
Consent Documentation |
Automatically creates a consolidated, auditable record of all applicant consents to simplify compliance and audits. |
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Consumer/Opening |
Pre-Qualification Tool |
Validate pre-qualified leads and seamlessly convert them into applications for more effective, targeted cross-sell and share-of-wallet growth. |
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Mortgage |
Addy AI Integration |
AI powered mortgage automation platform for loan processing. Leverages AI Agents to automate time consuming tasks across the loan lifecycle |
Improve efficiency and accuracy by automating routine tasks and accelerating decisioning.
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Product |
Release |
Description |
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|---|---|---|---|
|
Access |
Omnichannel Enhancements |
Reduce abandonment by letting applicants resume unfinished applications—whether started online or in‑branch. |
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Access |
Block Logic |
Proactively notify applicants of disqualification with rule‑based logic—saving time and building trust. |
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|
Collect |
SWBC Asset Management |
Functionality to connect with multiple repossession companies, allows for ease of use for clients when working in Collect dashboard |
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Consumer |
Informed.IQ Task and Stipulation Automation |
Automates document review and condition checks to eliminate manual stipulation handling, reducing errors and cycle times while accelerating loan closings and enhancing borrower experience. |
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Consumer/Opening/Access |
Combo Application Visibility |
Enhance UI/UX to clearly link loan and deposit applications from MeridianLink Access in the back-office UI for faster, clearer decisioning |
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DecisionLender |
e-Contracting CUDL |
Clients request e-contracting with CUDL to speed up funding, improve accuracy, and unify the auto lending experience. |
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Engage |
Risk Segment Aggregate Reporting |
Consolidates outcomes reporting so teams can clearly measure ROI, optimize campaigns faster, and maximize impact |
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MCL |
Use Cases Enhancement |
Provides additional functionality for automated add-on ordering, reporting data, and account configuration tools, helping CRAs to deliver additional value to their lenders’. |
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Mortgage |
MeridianLink One Gateway Mortgage Rollout |
MeridianLink Mortgage began rollout of centralized authentication settings management via the MeridianLink One Gateway admin area. |
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Mortgage |
Originator Portal – Loan Conversation Log |
Increase productivity by keeping all borrower and team conversations visible in the portal, eliminating extra LOS logins and enabling faster, more informed decisions. |
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Mortgage |
Allow Running the Fee Service Outside of PML via the UI/API |
Accelerate disclosures and reduce rework by running the fee service independently of PML, with API access that fits seamlessly into existing PPE workflows. |
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Mortgage |
Auto-Save Dual AUS Comparison to eDocs |
Make faster, more confident loan decisions by reusing saved comparison data without re-running integrations or repeating work. |
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TazWorks |
Cerebrum Synapse |
Cerebrum Synapse is an AI decisioning engine that automates routine steps in background‑screening workflows, making fast, auditable decisions and routing tasks without manual intervention. Through its integration with TazWorks, Synapse works seamlessly within the existing order process. |
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Release |
Description |
Strategy |
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|---|---|---|---|
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Resource Center (formerly the Support Portal) |
A centralized, transparent ideas hub where customers can share requests, see peer demand, vote on priorities, and follow ideas through review and prioritization. |
n/a |
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MeridianLink Intelligence |
Embedded intelligence within the MeridianLink platform. Unlike point solutions that address isolated steps, MeridianLink Intelligence operates across the full lending lifecycle through role-based AI agents that execute tasks within existing workflows.The first release under this new capability is Doc Agent for MeridianLink Mortgage, transforming document workflows into a structured, intelligent process. To learn more about MeridianLink Intelligence and stay up to date on our AI agent releases, click here. |
Unlock Data & AI |
