At MeridianLink LIVE! 2026, more than 1,400 leaders across the community banking industry gathered in San Diego to explore the future of lending, account opening, and the digital consumer experience. Across every conversation, demo, and session, one thing became clear: the strongest results happen when innovative technology and trusted partnerships come together.
That spirit of collaboration was at the heart of the second annual Customer Choice Awards, which recognize MeridianLink® Marketplace partners delivering meaningful impact through seamless integrations with the MeridianLink® One platform. From driving efficiency and accelerating decisioning to creating smoother consumer experiences, these partners are helping financial institutions achieve measurable success.
Finalists were selected by a MeridianLink panel and then voted on by customers across the Company’s nationwide network—making these awards a direct reflection of the voices and experiences of the MeridianLink community.
And the winners of the 2026 Customer Choice Awards are…
TruStage
With their dedication to reliable resources, responsive service, and deep expertise, TruStage’s digital lending protection programs and compliance solutions have helped countless financial institutions deliver excellent lending experiences with meaningful, measurable outcomes to members and customers.
“TruStage is very easy to work with due to the ease of uploading documents to TCI.”
“We’ve benefitted greatly from TruStage’s LOS integration and attention to detail when it comes to claims.”
“TruStage provides excellent support and resources to ensure success using their solutions.”
Zest AI
From significantly lower underwriting times with fewer manual reviews to nearly 60% funding growth, Zest AI’s artificial intelligence-powered solutions for underwriting, fraud detection, and model explainability have helped financial institutions make faster, more consistent lending decisions at scale.
“Zest AI has helped us speed up underwriting and generate an almost 60% increase in fundings within just over a year of implementing their solution.”
“Zest AI is probably the highest-impact vendor we’ve ever partnered with. They’ve drastically improved our operations and allowed us to scale and grow while maintaining capacity.”
“Zest AI has given exemplary service to our mortgage department and continues to do so. They’ve helped us with custom screens and efficiencies, are great with updates and communication, and have enhanced our system immensely.”
KensieMae
KensieMae’s proven solutions and attentive, proactive service have streamlined and accelerated mortgage lending processes for institutions nationwide. By taking the time to understand each customer’s specific needs, they deliver tailored solutions that help mortgage lenders gain lasting efficiency.
“KensieMae rocks, from their knowledgeable support throughout large implementation projects to their Infinity Solutions tool that takes manual work off our team’s plate.”
“KensieMae’s professional services have assisted us in understanding MeridianLink® Mortgage configurations and allowed us to clean up existing processes, showing us a more efficient way to handle our pipeline.”
A connected platform powering customer success
This award celebrates the impact our Marketplace partners have on customer success. We’re proud to collaborate with innovators like TruStage, Zest AI, and KensieMae, whose contributions align with our goal of enabling community financial institutions to thrive by delivering smarter, connected financial experiences and powering better outcomes for all.
To every customer who cast a vote—thank you. Your insight drives the innovation we pursue and the partnerships we build.
And to all our MeridianLink Marketplace partners—thank you for delivering the solutions that elevate our platform and help our customers better serve their communities.
Discover the Marketplace that brings together smarter, more seamless financial experiences.
