Podcast Feature
The CUInsight Network Podcast: Personalized Attention
Consumers expect fast, seamless digital experiences—especially when it comes to lending and onboarding. Waiting days for an answer is no longer acceptable, particularly for younger generations.
In this episode, Wes Zauner, VP of Product at MeridianLink, shares what it really takes to modernize your institution’s digital front door. From automation and instant decisioning to building a focused, realistic technology roadmap, Wes offers practical strategies to drive growth and deliver an exceptional consumer experience. He also discusses balancing work, parenting, and purpose—highlighting why strong leadership is about people as much as systems.
As a forward-thinking financial institution, you should be ready to meet the next generation’s expectations and this conversation shows you how to take practical steps toward faster, smarter, and more personalized experiences.
Chat with our experts — learn how
you can develop lifelong financial management relationships to support a consumer’s entire financial journey.
